← All articles

Product registrations

Public registration form per brand, with the fields you choose to collect.

In-houseHybrid

Product registrations let customers register a product they've bought from you — without needing an account. You get a public form per brand; they fill it in, you keep the record. When the same customer later books a repair, the registration is matched automatically.

One switch, a URL per brand

Turn registrations on in Settings → Product Registrations and each of your brands gets a public registration page. Copy the URL and share it however suits — product packaging, your website, a QR sticker.

You decide what to collect

Open a brand to see a list of built-in fields — phone, product model, serial number, purchase date, purchase slip. Toggle on the ones you want, mark required where it matters, and add custom fields for anything more you need. Each brand can collect different things.

Optional confirmation email

When a customer registers a product, you can send them a branded confirmation with their details. It reassures them the registration landed and gives them something to keep on file.

Check before you share

The live preview shows exactly how the form reads as you toggle fields or add custom ones. Make sure it's right before you publish the URL.

In-house and hybrid only

Product registrations live alongside your in-house repair capability — forward-only stores don't see this page. Turn on in-house repairs to access it.